Terms & Conditions

For the purpose of absolute clarity, in the below Terms & Conditions 'Sausage Dog Party Hire Ltd' can be referred to as 'we/us/our' or 'Sausage Dog Party Hire' and you, the customer, can be referred to as 'you/your/the customer'.

 

General

 

All goods for hire remain property of Sausage Dog Party Hire.

Sausage Dog Party Hire reserves the right to take photographs of the hired equipment at your event for promotional purposes, unless you request that we don't. 

 

Booking

 

Your booking is not confirmed until the payment has been made successfully and you have received your confirmation email.

We appreciate that you may need to change a booking due to a number of reasons. Should this be the case, all alterations will be considered subject to availability and the cancellation policy.

In the unlikely event that we are not ready to commence at the agreed time due to our fault, then we will still operate the agreed hire period by extending the finishing time of the hire (venue permitting). In the event that the hire does not start at the agreed time due to no fault of our own, then the hire will still end at the time stated on the booking confirmation. In the event that we have set up in time but the hire does not start at the agreed time due to over running of previous activities by you or venue, the hire will still end at the time stated on the booking confirmation.

If we cannot attend or fulfil the agreed hire due to any circumstances out of our control, these may include but are not limited to: severe weather conditions, traffic delays, breakdown of vehicles, sickness or equipment failure, then we will contact either you or the venue as soon as possible. In these instances, our liability will be limited to refunding all monies paid for the undelivered equipment.

We operate within a delivery radius of 25 miles from SK9 included within any prices stated online. Any customer outside of this radius must contact us before booking via email at info@sausagedogpartyhire.co.uk to determine whether delivery is possible. Upon a decision, a surcharge may be applicable.

If you use the equipment for a time period exceeding what was agreed on the booking confirmation, the additional rental time will be charged at £60 per hour (1 hour minimum charge) and must be paid before additional hours are provided. A maximum of 2 additional hours may be granted at our discretion. 

In terms of the Photo Booth, if you would like us to set up earlier than your requested start time, we can do so at a cost of £40 per hour of idle time. This must be agreed via email before your event. 

Cancellations

We understand that occasionally circumstances do change, and this is reflected in our cancellation policy. Cancellations made more than 70 days prior to your event will receive a full refund minus a £15.00 administration fee. Cancellations made 30 to 70 days prior to your event will receive a 50% refund minus a £15.00 administration fee. Cancellations made 15 to 30 days prior to your event will receive a 25% refund minus a £15.00 administration fee.  Unfortunately any bookings cancelled less than 15 days prior to your event will not be refunded. To cancel, please contact us at info@sausagedogpartyhire.co.uk

Please note: cancellations are not confirmed until we have acknowledged receipt of your cancellation request.

 

Equipment

All props supplied are to be kept within the specified event premises.

We provide props for the enjoyment of our customers and we understand that it is inevitable that some props may go astray. However if it is deemed that too many photobooth props are missing or damaged at the end of the event, a charge may be applicable (an amount which is at our discretion) depending on the value of the missing / damaged props. 

It is your responsibility to report any damages of equipment to us prior to the equipment being collected after your event. Any unreported damages or missing equipment discovered after the event are still your responsibility and will be charged accordingly. We have 60 days following your event to contact you with a damage report and an invoice to cover the cost of any damages.

Under no circumstances can any banners or decoration be attached to the sweet cart. Our sweet cart is professionally made and painted and for that reason, customers are not permitted to stand drinks on the cart as this may result in staining and water damage. Any damage to the sweet cart caused by drinks or glasses will incur a charge. Missing items or damaged items will be charged at the full replacement value, and we will not accept any substitute replacements.

We reserve the right to substitute hired equipment with equipment of a similar type and value without notice in the event of previous damage or loss of equipment.

Hired equipment will be set up in one location only as agreed on arrival and cannot be moved once set up. This location must be on a firm level floor, indoors or under cover (i.e. in a marquee or teepee) and protected from rain, wind and other elements. Customers are also not permitted to move the equipment.

Please ensure there is sufficient space, at least 1 working mains power socket nearby and Wi-Fi available (Wi-Fi for photobooth only) at the venue.

All equipment hire is subject to the you having obtained permission by the venue prior to your event and ensuring there is adequate space for all equipment and any extras (i.e. ropes/poles/red carpet for photobooth). We cannot be held responsible for being turned away from the venue.

Please inform us of any circumstances that would make setting up of the equipment more demanding, including flights of stairs, long distances from unloading area to venue etc. A period of time is allocated for setting up the equipment at the venue which is included within our prices, but if there are any complications that are not made known to us beforehand then unfortunately this will be deducted from the run time.

We reserve the right to cease operation and remove hired equipment from the venue if at any time a representative of Sausage Dog Party Hire feels that the conduct of the customer or their guests endangers the safety of the customer, their guests, themselves or the safety of the hired equipment. In such cases no refund will be given.

Our immersive green screen photobooth technology requires the replacement of green colouring to successfully work. We cannot be held responsible if people are wearing green whilst using the photobooth.

It may be necessary to change the paper and ink during your event, you agree that this is a necessary interruption and we will add any time lost carrying out this task to the hire period.

We reserve the right to offer additional promotional items for sale at your event. These include but are not limited to key-rings, fridge magnets and photo frames.

If unattended hire equipment becomes faulty whilst at your event and it is deemed that you or one of your guests has tampered, altered or damaged the equipment then a call out charge of £75 will be incurred. This may be on top of any damages which may need to be paid for. If the equipment malfunctions due to no fault of your own then no charges will be incured.

Health & Safety

We accept no liability for any damage or loss of personal property and or any injury arising from the use of the hired equipment.

Some sweets may contain or have traces of nuts or nut oils or may have been in contact with products and sweets containing nuts. We cannot be held responsible for any issues resulting from any food allergies.

You should ensure that young children are supervised at all times to avoid the risk of suffocation or choking from plastic sweet wrappers or paper bags.

Children under the age of 12 must be accompanied by an adult whilst using our equipment.

We reserve the right to refuse guests admission into the photobooth if the attendant feels they are too unruly, too intoxicated or pose a danger to the customer, their guests, themselves or the hired equipment.

Facebook, Twitter & Uploads

All uploads are subject to a stable internet connection.

 

Where possible a Wi-Fi connection needs to be made available for uploads and we cannot be held responsible for the quality of the Wi-Fi connection.

The customer is required to Log into Facebook for Facebook uploads to work and it is their responsibility to log out afterwards.

Facebook & Twitter may not allow uploads to album pages as they do not have an album section. It is the responsibility of the customer to check this.

Images may also be uploaded to our social networks unless you specifically requested via email for this not to happen prior to your event commencing.

Data Protection - Collecting personal information

By agreeing to this policy you consent to our use of cookies in accordance with the terms of this policy.

We may collect, store and use the following personal information:

A. Information about your computer and about your visits to and use of this website including your IP address, location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.

B. Information that you provide to us when making a booking or enquiry (including but not limited to your email address).

C. Information relating to any purchases you make of any hire equipment or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details).

D. Information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication and any other personal information that you choose to send to us).

Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.

Data Protection - Using personal information

Personal information submitted to Sausage Dog Party Hire through the website may be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information to:

A. Administer the website and business.

B. Personalise the website.

C. Enable your use of the services available on the website.

D. Send you goods purchased through the website.

E. Supply to you services purchased through the website.

F. Send statements, invoices and payment reminders to you, and collect payments from you.

G. Send you non-marketing commercial communications.

H. Send you email notifications.

I. Send you our email newsletter (you can inform us at any time if you no longer require the newsletter).

J. Send you marketing communications relating to Sausage Dog Party Hire or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications).

K. Provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information).

L. Deal with enquiries and complaints made by or about you relating to our website.

M. Keep our website secure and prevent fraud.

N. Verify compliance with the terms and conditions governing the use of our website.

All Sausage Dog Party Hire financial transactions are handled through our payment services provider, 'Stripe'. You can review the provider's privacy policy at www.stripe.com/gb/privacy. We will share information with the payment services provider only to the extent necessary for the purposes of processing payments you make via the website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

Data Protection - Disclosing personal information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors if deemed necessary for the purposes set out in this policy.

We may disclose your personal information:

A. To the extent that we are required to do so by law.

B. In connection with any ongoing or prospective legal proceedings.

C. In order to establish, exercise or defend the legal rights of Sausage Dog Party Hire (including providing information to others for the purposes of fraud prevention and reducing credit risk).

D. To any person who Sausage Dog Party Hire reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in the opinion of Sausage Dog Party Hire, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this policy, we will not provide your personal information to third parties.

Data Protection - Retaining personal information

Personal information that we process for any reason/s shall not be kept for longer than is necessary.

We may sometimes retain documents (including electronic documents) containing personal data:

A. To the extent that we are required to do so by law.

B. If we believe that the documents may be relevant to any ongoing or prospective legal proceedings.

C. In order to establish, exercise or defend the legal rights of Sausage Dog Party Hire (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Data Protection - Amendments

We may update this policy from time to time by publishing a new version on the website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We may notify you of changes to this policy by email.

Data Protection - Your rights

You may instruct us to provide you with any personal information held about you; provision of such information will be subject to:

A. A payment of a fee (currently fixed at £10 GBP).

B. The supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport or driving licence plus a recent copy of a utility bill showing your current address).

We may withhold personal information that you request to the extent permitted by law.

You may instruct us at any time not to process your personal information for marketing purposes.

Data Protection - Third party websites

The Sausage Dog Party Hire website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Data Protection - Cookies

The Sausage Dog Party Hire website uses cookies.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Most browsers allow you to refuse to accept cookies; for example:

A. In Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced."

B. In Firefox (version 47) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites."

C. In Chrome (version 52), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on the website.

Data Protection - Our details

This website is owned and operated by Sausage Dog Party Hire Ltd.

Our email address is info@sausagedogpartyhire.co.uk

Making a booking with Sausage Dog Party Hire Ltd. means that you have read, understood and agree with all of the above terms, conditions and privacy policy.

Sausage Dog Party Hire Manchester

Sausage Dog Party Hire

  • Grey Facebook Icon
  • Grey Instagram Icon
  • Grey Twitter Icon