Q) What do you need?
A) All we need is:
A dry, covered location.
A standard 13 amp plug socket for each lighting stand ideally (just your typical built-in plug socket).
A flat & solid floor (marquees with coconut matting need solid flooring).
An area approx. 1 meters squared for each of the lighting stands.
Q) What type of lighting do you use?
A) We have 3 types of lighting that we use:
144 x 10mm Flat LED par can lights
LED DMX barrel mirrored scanner
Micro Galaxian II lasers
Q) What type of haze machine do you use?
A) Chauvet Hurricane haze 1D
Q) What type of haze fluid do you use?
A) Chauvet high performance haze fluid. This haze fluid is water based which:
Generates a thin mist of haze
Will not stain or leave residue
Non - Toxic
Non - Flammable
Suitable for any event
Q) Will there be an attendant at my event?
A) No, once we have set up and given instructions on how the equipment works it will be left in your care until we return to collect it.
Q) How long can I hire the lighting for?
A) All of our lighting packages are hired for periods of either 24 hours, 48 hours or 7 days although if you would like to hire them for longer please contact us before booking.
Q) When will you collect the lights?
A) You have the lights for 24 hours, 48 hours or 7 days depending on which package you purchase but we can collect at anytime within this window. We can collect after your event or the next day, we will contact you after booking for your decision.
Q) Do I need to be there when you deliver the lighting?
A) No, as long as someone is on hand to sign for the lights and we are able to gain access to the venue we will set everything up and it will be ready for when your event starts.
Q) How far will you travel?
A) We cover a 25 mile radius of SK9 included within all of our prices, however if you would like us to travel further please contact us and we will do all we can to accommodate your request. An additional 40p per mile outside of the 25 mile radius of SK9 would apply.
Q) What types of events do you cover?
A) We cover all events including weddings, christenings, birthday parties, funerals, bat mitzvahs and more!
Q) Are you insured?
A) Yes, we have public liability insurance. Please contact us if you require a copy.
Q) Has your lighting been PAT tested?
A) Yes absolutely, if you require a copy please contact us.
Q) How long does the lighting take to set up and take down?
A) It takes approx. 3o minutes to set up the lighting and roughly the same time to put it away.
Q) Can the lighting be set up a few hours prior to the event starting?
A) Yes, once the lighting has been delivered and set up you have up to 24 hours, 48 hours or 7 days to use it depending on which package you purchased.
Q) What size venue will your lighting cater for?
A) Our lighting will suit almost every venue, from small intimate rooms to larger halls and function rooms.
Q) Can the lights be used outside?
A) Of course, as long as the lights are on a flat solid floor, in a dry location and under cover (i.e. in a marquee / tent) with access to electricity.
Q) What if I damage something?
A) All damaged items will be charged at the full replacement value, and we will not accept any substitute replacements.
Q) How / when do I pay?
A) You pay an initial deposit of 10% on our website (via PayPal) at the time of booking and then pay the remaining balance at your leisure no later than 10 weeks prior to your event (either by bank transfer or through PayPal).
Q) What if I cancel my booking, what happens to my deposit?
A) Cancellations made more than 60 days prior to your event will receive a full refund minus a £15.00 administration fee. Cancellations made 30 to 60 days prior to your event will receive a 50% refund minus a £15.00 administration fee. Cancellations made 15 to 30 days prior to your event will receive a 25% refund minus a £15.00 administration fee. Unfortunately, any bookings cancelled less than 15 days prior to your event will not be refunded.